We ship Australia wide – For international order enquiries please contact us.

Once an order has been made & processed, it leaves our warehouse within 24 hours. If there is a delay one of our team will update you via the email you provided to us when placing your order.

Dispatch time is 11AM & 3PM Mon – Fri (Except public holidays)

Once your order ships, you will receive an email with more accurate delivery timeframes based on the carrier, item and your location.

Orders are sent via Startrack, Auspost or TNT.

Deliveries typically arrive within 1-6 business days depending on your state.

When Will My Item Ship?
Once your order has successfully been processed, you will receive an order confirmation email shortly after.

Once your order is shipped, you will receive an email notification and a tracking email provided by Aftership.

Shipping times may vary depending on your State/Region. While we can’t expedite an order once placed, rest assured that we are working hard to get your order to you as soon as possible.

The shipping times listed on our website are provided as a general guideline.
While we recommend allowing the maximum time frame to receive delivery of your order.
Don’t be surprised if it arrives ahead of schedule!

If you’ve already placed an order and require assistance please email our orders and dispatch departments at: orders@solarshoponline.com.au and provide your order number/details and your enquiry and one of the team will get back to you within 24 hours. For urgent enquires please call us on 1300 920 533.

Alternatively click on the Livechat icon on the bottom right hand corner of our website.

Or for anything else visit our contact us page.